Europa casino review

Benefits and Drawbacks of Europa Casino

Pros

• The Europa casino website was established in 2001 and is therefore a trusted platform among gamblers in South Africa.
• Users can play games on the mobile site using either Android or iOS because it is mobile-friendly.
• It has over 400+ games from Playtech.
• The casino has some of the most popular games in South Africa including Baccarat, Roulette, and Blackjack.
• The games available have a high RTP which increases the chances of player winnings.

Cons

• The welcome bonus is only suitable for slot games. Players who came to the casino for other games would not enjoy the bonus.
• South African online gamblers should note that the site does not have an eCOGRA certification on its website.
• Europa Casino does not accept gamblers from the US.

Software Providers

South Africans can play a wide range of different games from top-level software providers at Europa Casino. The quality of the developers means that the game choice is varied and of a high quality. The casino decided to go with one of the biggest software giants in the industry, Playtech, to power its gaming software. Playtech is one of the oldest and most reliable players in the industry and they will provide gambling experiences that give players a great time.

The number of software providers at Europa casino review is way lower than the average of all reviewed brands.

NetENT

Playtech

Mobile Site

Europa Casino doesn't have a mobile app available to players. It uses a mobile site powered by HTML5 technology which makes it compatible with any mobile device or web browser. Chrome, Firefox, and Safari are some of the mobile browsers gamblers can use to access the mobile site. The mobile site has a great user experience and allows users to easily login.

It relies on stable internet to provide the best experience. Hence, users with better internet speeds will be better served than those without. Players will be able to withdraw money, play games, and perform all actions allowed at the online casino. The available games adjust well to the screen size of any device which ensures smooth gameplay for gamblers.

Welcome Bonus

Europa Casino allows South Africans to seriously increase the size of their bankroll with its welcome bonus. The first deposit bonus is a 100% matched bonus up to a maximum amount of R1,000. This is then followed up with another 100% matched bonus of up to R1,000 each month.

They also offers players a 60% matched bonus for the second deposit bonus. This is available during the first month after players have signed up and can only be used once. It offers up to a maximum of R5,000 with this bonus.

In total South African players have up to R24,000 from the welcome bonus that they offer. The welcome package is excluded from some deposit methods so you should check the terms and conditions for which payment methods are ineligible.

Other Bonuses

Outside the welcome bonus, there are other bonuses that players enjoy. These bonuses include weekly loyalty bonuses, free spins Tuesday, and monthly bonus for cashback, and reloads. Sometimes, the casino has special bonus events with a bonus code which allows players to retrieve the reward. There are also tournaments which are time-based events with a large prize pool that users can enjoy. The free spins attached to some of the rewards can only be used on specific titles, and not all titles are eligible for free spins bonuses.

Wagering Requirements

One negative that Europa Casino has is that the wagering requirements are very high. There are wagering requirements of 30x for both the deposit and bonus amount. While 30 times isn't usually a high amount, the fact that it is applied to the bonus and deposit makes it one of the highest wagering requirements that are available.

This means that if you receive a bonus of R500 from a deposit of R500, then your wagering requirements would total R30,000. These would need to be achieved before a withdrawal could be made.

Europa Casino Games

Europa Casino provides its users with various games. These casino games are of different types and provide varying levels of entertainment for players from South Africa. The best online casinos have a wide selection of games. Europa shows it is among the best by providing the following games:

Slots

Europa Casino generally has a very good selection of video slot machines and other slot games. As a reputable site, its games have a decent RTP and are rated highly for fairness. The games available for South Africa are from some of the best software developers in the industry. They have popular slot features such as multipliers, bonus symbols, free spins, bonus rounds, scatters, and wilds which keep the games interesting. Some of the software developers that provide slot games include Playtech, NetEnt, and Microgaming.

The site also makes it a habit to stock popular titles to attract new users to its platform. Here's a list of some of the online slot machines you will find here:

• Dirty Dancing
• Savage Jungle
• Plenty O'Fortune
• Fire Blaze Jackpots

What's also great is that the top progressive jackpot slots in South Africa can also be enjoyed here, with Mega Moolah on the list of titles. These slots give players the chance to win huge sums of money because of the connected jackpots. Progressive Jackpots are not usually found at online casinos in South Africa.

Table and Card Games

Table game players also have a good choice of games. There are different table games available, including Blackjack, Roulette, and Craps. So if you're a fan of classic casino games then you don't have to worry about a lack of choice.

Players will be thrilled to use their strategies to play against top-rated dealers and other players. There are many titles available on the site but here are some of the popular table games.

• Blackjack Surrender
• Blackjack Switch
• French Roulette
• Casino Hold'em
• 21 Blackjack Due

Live Casino Games

Live games bring the thrill of physical casinos to the gambling environment the online world. Players will compete against live dealers and other physical players in various card and trivia games. The dealers are trained professionals who ensure that all games run smoothly and players follow the rules. There are no demo versions for live games, so players cannot test a game before using their own money. Europa Casino also uses Pragmatic Play software to provide a live casino experience for its users. While it could be improved with the addition of Evolution Gaming titles, there's still enough here to give live gamers an enjoyable experience. Some of the live dealer games available at this site are:

• Live French Roulette
• Live Baccarat
• Live Casino Hold'em
• Unlimited Live Blackjack

Video Poker

Video poker takes the thrill of regular poker and adds the video element. Players would be able to join live poker tables to play against other opponents in various parts of the world. There are many varieties of video poker available to players and there are over 15 titles available at Europa Casino. Some of the available video poker titles include:

• Jacks or Better
• Deuces Wild
• Two Ways Royal

Other Games

There are other games available to players in the casino such as arcade and interactive games. These games create a different experience from other regular games and deepen the choices that players have. Gamblers are free to play these games immediately after they create their account.

Europa Casino VIP Club

The VIP program gives players a chance to increase the rewards they get at the casino. Members will also get access to special gifts, account managers, bonuses, and exclusive events unavailable to regular players. There are four levels players must climb to reach the top of the program:

Club Member

Members receive a R250 loyalty bonus amount and are required to make R1000 deposits and R25,000 play through.

VIP Silver

Members are required to make a deposit of R1500 and a play-through of R40,000 with a loyalty bonus of R750.

VIP Gold

Gold members have a required deposit of R1500 and a play-through of R40,000 with a loyalty bonus of R1500.

VIP Platinum

Platinum members have a play-through of R40,000 and a required deposit and loyalty bonus of R1500 each.

Payment Methods

Europa Casino gives South African players a good selection of different payment methods. Players are advised to use the payment method they feel most comfortable with. Users can deposit and withdraw money from any of the available standard methods. Such as bank cards, bank accounts deposits, and bank transfers (EasyEFT). There are also newer and faster methods to withdraw and deposit money, such as e-wallets and digital payment rails.

Each payment method has a minimum deposit amount which must be met before transactions can occur. The minimum deposit amount is 10 Euros (+-190 ZAR) or the equivalent in South African Rand, Australian Dollars, Pounds, and other accepted currencies.

If you have a deposit bonus code, you must enter it at the point of making your deposit to claim the reward. Players should check the terms and conditions associated with different payment methods because not all of them are eligible for the welcome bonus. Excluded methods may prevent players from claiming welcome bonuses.

The number of payment methods at Europa casino review is higher than the average of all reviewed brands.

Payment Method	Minimum Deposit	Deposit Process Time	Withdrawal Process Time	Fees
EcoPayz	R55	Instant	N/A	R1
Easy EFT	R55	Instant	N/A	FREE
Bank Wire	R55	1-3 working days	1-3 working days	FREE
Mastercard	R55	Instant	N/A	FREE
Visa	R55	Instant	N/A	FREE
Neteller	R55	Instant	24 hours	FREE
Skrill	R55	Instant	24 hours	FREE
PaySafeCard	R55	Instant	N/A	FREE

Customer Support

Europa Casino offers South African players a good range of customer support options. The first available means of communicating with its users is the FAQ (Frequently Asked Questions) section, which contains answers to most questions users may have. You are also encouraged to go through the terms and conditions page for more in-depth answers to any possible questions.

If players cannot find the answers they seek in the FAQs, they can move on to contacting their support team. The casino has a live chat feature that is available to players in South Africa 24/7. The live chat is only available for customers who have registered. Therefore, you will need to create a account before you can contact the customer support team using the live chat options.

The next available method for users is through placing a call to their number or sending an email to the Europa Casino South Africa support team desk. Both methods are available on the website. Players are encouraged to choose the method they feel most comfortable with. Here is the email address and phone number of the casino's support desk:

Phone Number: +44 1472 517323

Email Address: Support@europacasino.com

VIP Customer Support

The VIP Club members enjoy a personalized customer support experience. As special members of the casino, they have dedicated account managers who handle all their complaints and responses. The high-rollers usually have customized solutions designed around their deposit and withdrawal habits. In addition, VIP members receive faster responses from the support team and have their requests given priority status.

Responsible Gambling

Players are encouraged to speak out and contact the customer help desk if they suspect they have a gambling addiction. Europa Casino has partnered with responsible gaming organizations to provide much-needed help to gamblers. Players can use the responsible gambling page to access the resources made available by these organizations.

The site also provides the tools that allow players to control their gambling habits. One such tool is the self-exclusion option which players can use if they feel like they have spent too much time gambling. Contact the casino with your self-exclusion requests if you want to have your account disabled for a period. Providing these tools to gamblers ensures that they are able to gamble responsibly and avoid addiction.

Security and Safety

Europa Casino is a fully secure gambling website with state-of-the-art encryption that protects its players. They use software from Playtech which is one of the most trustworthy software providers in the industry. Therefore, players can rest assured that they are playing balanced and fair games with zero possibility of cheating.

Europa Casino is registered to the Malta Gaming Authority by Universe Entertainment Services with the license number MGA/B2C/249/2013. It follows all the laws regarding providing gambling services to players in South Africa. And it also ensures that the player's data is protected. They do not sell any user data to third-party brokers as it only uses the collected data for KYC (Know Your Customer) and AML (Anti-Money Laundry) requirements.

Players are advised to read the privacy policy and terms and conditions pages. These pages contain in detail, how the data of users are handled and other security measures put in place by the casino to protect its users. Contact the customer service desk for further clarification of unclear terms after further reading.

Conclusion

South African players have a really good choice at Europa Casino. In this review, we have examined the available games, bonuses, customer service, VIP program, and other important aspects. The games on offer are some of the very best on the market and they include classics like slots, poker, blackjack, roulette, and baccarat. It has a welcome bonus package that aims to reward players for their initial deposits at the casino.

The casino treats its users to the highest customer support standards by providing multiple communication channels and speedy replies. The mobile gaming website uses the latest HTML 5 technology to bring the magic to smaller screens and portable devices. Players can now gamble on the go and win while carrying out their everyday tasks.

Europa Casino also has a license from the Malta Gaming Authority, which just shows how trustworthy it is for South African players. It is also a proud partner of responsible gaming organizations that seek to help gambling addicts. The casino encourages its players to seek help if they feel like they have a gambling problem.

The only area where they don't provide players a top-quality service is the wagering requirements. They are quite high and do make the welcome bonus not quite as generous as it first appears. Despite this though it is still a great place to play and comes away with an 8.5/10 rating.

Frequently asked questions about Europa Casino