Recognize bad online casinos
As someone who plays and reviews online casinos regularly, I know how overwhelming it can be to choose the right one—especially here in South Africa. While some sites are secure and well-run, others cut corners or even operate dishonestly. In this guide, I’ll walk you through exactly what I look for when deciding if a casino is safe, fair, and worth your time. I’ll also share how you can avoid the red flags and what tools help you make smarter, safer choices.
By Adiela de Bruyn - Last modified 2025/04/11 - Estimated reading time: 6 minutes.
Table of contents

Regulations
One of the first things I check when reviewing an online casino is its licensing and regulation. A trusted casino must hold a valid license from a recognized regulatory body like the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), or Government of Curaçao. These licences ensure the casino operates under strict rules that protect player funds and enforce responsible gaming practices. If a site doesn’t display clear licensing info, I take it as a serious red flag.
While there are no local online casino licenses in South Africa at the moment, I recommend playing at international sites that accept South African players and are regulated abroad. These sites must meet high standards for fairness, security, and transparency. I always look for details about encryption, independent game audits, and the presence of responsible gambling tools like deposit limits and self-exclusion features. These details show me a casino takes player welfare seriously.
Bad Press
I always dig into a casino's reputation before recommending it. A quick search can uncover a lot. If a casino has a history of delayed payouts, ignored support requests, or shady bonus terms, players usually aren’t quiet about it. Forums and review platforms often reveal patterns of bad behavior. I don’t panic over one or two complaints, but a trend of unresolved issues tells me to steer clear.
It’s not just about legality either. Some casinos might act within the rules but still make questionable decisions—like delaying progressive jackpot wins without reason or using vague terms to avoid paying bonuses. That kind of behavior erodes trust. Since you’re providing your personal and financial details, I believe you deserve full transparency and ethical treatment.
No Contact Information
One of the signs I look for when judging a casino's reliability is how easy it is to contact them. I feel more confident with a site that lists live chat, email, and even a phone number. When all I see is a basic web form with no other details, it raises alarms. It feels like they might not want to be contacted—and that’s not how a responsible casino behaves.
Good casinos are proud to support their players and quick to resolve issues. If I can't reach out and get help easily, I won't trust them with my money or time.
Spelling Mistakes
This may sound minor, but it's something I always check. A professional online casino takes time to ensure its site is polished. Spelling and grammar errors throughout the site make me wonder if they cut corners elsewhere. Sure, one mistake can happen—but if it’s consistent, it signals carelessness, and that can carry over to customer support, game fairness, or withdrawal speed.

Poor Choice of Deposit Options
A limited selection of deposit methods is another red flag for me. In South Africa, I look for casinos that support local-friendly options like EasyEFT, Ozow, or even PayPal. These methods are secure and trusted. If a casino only supports obscure crypto coins or prepaid cards with no clear policies, I get cautious fast.
PayPal is one I always appreciate seeing, because they vet who they work with. The same goes for casinos that support ZAR currency—that saves players fees and confusion. When a casino makes banking easy, I know they care about the player experience.
Fairness and Security
Trustworthy casinos rely on Random Number Generators (RNGs) to guarantee fair results. I always look for information about third-party audits that verify these systems, such as certifications from eCOGRA. When this info is missing or unclear, I ask myself why they wouldn’t want to prove their games are legit.
On the security side, SSL encryption is non-negotiable. It protects your data from hackers. Any casino not using encryption is one I stay far away from. If they don’t care enough to protect your personal and banking info, they aren’t worth the risk.
Responsible Gambling Tools
One thing I always appreciate in a casino is a clear commitment to responsible gambling. Tools like deposit limits, session timers, and self-exclusion options show me they’re not just about profit. They understand the risks and want to protect players who might be struggling. I especially look for partnerships with organizations like the National Responsible Gambling Programme (NRGP).
These features don’t just make me feel safer—they add to the casino’s credibility. Any site that doesn’t include them, or buries them where they’re hard to find, doesn’t get my trust.

How to Find a Good Online Casino
Still unsure where to start? That’s understandable. There are so many choices that it can feel overwhelming. What I do is look at detailed, unbiased reviews—like the ones we provide here. I trust platforms that go deep into licensing, payment options, bonus terms, and customer service responsiveness.
I always cross-check player feedback too. It helps to hear about real experiences, good or bad. Combine that with responsible gaming tools, mobile compatibility, and fast payouts, and you’re in a strong position to pick a solid casino.
And yes, I also watch out for exclusive no deposit offers. They can be a great way to try a casino without risking my own money.

Frequently Asked Questions about Online Casino Safety
How do I know if an online casino is properly licensed?
I always check the casino’s footer or “About Us” page for details about licensing. Look for regulators like the UK Gambling Commission, Malta Gaming Authority, or the Government of Curaçao. If there’s no clear mention of a valid license, I personally don’t play there — it’s just not worth the risk.
Can I trust casinos that accept South African players?
Yes, but I only recommend playing at international casinos that hold respected licenses and allow players from South Africa. Since there’s no official licensing body in SA for online casinos, picking one with strict overseas regulation is the best way to protect yourself.
What payment methods should I look for?
I look for casinos that offer trusted local options like EasyEFT, Ozow, or even PayPal. If a site only has obscure methods or just crypto and prepaid cards, I usually walk away. The more options you have, the easier it is to make secure and fast payments.
Why is reading reviews before joining a casino important?
I always read player reviews and expert breakdowns before signing up. They often reveal red flags, like delayed payouts or rigged bonuses. Reviews help you avoid casinos with a bad track record, and guide you toward more trustworthy sites.
What are signs that a casino might not be safe?
From my experience, the warning signs include missing contact information, no licensing details, tons of spelling errors, or limited deposit options. Also, if a casino has bad press or lots of unresolved player complaints, I take it as a hard pass.
What responsible gambling tools should a casino offer?
I like to see tools like deposit limits, time reminders, and self-exclusion options. They show the casino takes player safety seriously. If these features are missing or hard to find, I question how much they really care about responsible gaming.